Privacy Policy aifa66 –
Your Data is Protected Fully

Welcome to the aifa66 Privacy Policy page. We understand that your trust is the most valuable asset we hold, and protecting your personal data is an absolute priority for our platform.

This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you share with us when using the aifa66 platform – whether through our website, mobile app, or any other service channel.

By registering or continuing to use the aifa66 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of our platform and contact the support team to close your account.

Aifa66 acts as the data controller (data controller) fully responsible for personal data collected through our platform. We comply with the Malaysia Personal Data Protection Act 2010 (PDPA 2010) and relevant international data protection standards.

Aifa66 collects various types of information to enable us to provide a secure, seamless, and personalised service to every player. We only collect data that is genuinely necessary for the stated purposes.

Aifa66 does not knowingly collect or process data from underage players. Should we discover that a child's data has been collected without consent, it will be deleted immediately and the associated account will be closed.

Data collected by aifa66 is used exclusively for legitimate and transparent purposes. We do not use your data for any other purpose without your prior consent.

• Account Management: Creating, verifying, and managing your player account, including the login process, eligibility checks, and KYC identity verification.
• Transaction Processing: Processing deposits, withdrawals, and bonuses securely and accurately to the correct payment method.
• Platform Security: Identifying and preventing fraud, money laundering, unauthorised access, and any suspicious activity that could compromise platform security or other players.
• Legal Compliance: Meeting applicable legal and regulatory obligations, including reporting suspicious transactions to the relevant authorities in Malaysia.
• Customer Service: Providing effective technical and customer support, resolving complaints, and updating players on their account status.
• Product Improvement: Analysing usage patterns in aggregate (not individual data) to improve platform design, user experience, and game offerings.
• Marketing Communications: Sending promotional offers, exclusive bonuses, and platform updates – only to players who have given consent to receive such communications.
• Responsible Gambling: Monitoring wagering patterns to identify players who may need responsible gambling support and taking appropriate preventive action.

Aifa66 does not sell or transfer players' personal data to third parties for commercial purposes. However, there are limited situations where data sharing is necessary to ensure the platform operates securely and in compliance with the law.

• Payment Service Providers: Approved payment gateways, banks, and eWallet providers engaged to process deposits and withdrawals. These parties are subject to strict confidentiality agreements and PCI-DSS security standards.
• Game Providers: Gaming software providers (e.g. Playtech, Microgaming, Evolution Gaming) may receive game data necessary to operate online games. Full identity data is not shared unless required.
• KYC and AML Providers: Third-party identity verification services that help us verify player identities and comply with Anti-Money Laundering (AML) requirements.
• Legal Authorities: Government agencies, law enforcement bodies, or courts when we are legally required to disclose information, or when we believe disclosure is necessary to protect the rights and safety of the public.
• Auditors and Professional Advisors: Accountants, lawyers, or auditors bound by their professional confidentiality obligations.

In situations where aifa66 undergoes a merger, acquisition, or asset sale, player data may be transferred to the new entity inheriting the platform's operations. Players will be notified in advance via email or an on-platform notice before any such transfer takes place.

Player data security is a top priority at aifa66. We implement multiple layers of technical and organisational protection to ensure your data is always kept safe.

• End-to-End Encryption: All data communications between your device and aifa66 servers are secured with TLS 1.3 protocol and AES-256 encryption, ensuring no one can intercept your data in transit.
• Two-Factor Authentication (2FA): Players are encouraged to enable two-factor authentication for an added layer of security when logging in to their aifa66 account.
• 24/7 Monitoring: Our security systems monitor platform activity around the clock to detect any unauthorised access attempts or suspicious activity in real time.
• Regular Security Testing: aifa66 conducts regular penetration testing and security audits carried out by certified independent security firms.
• Staff Training: All aifa66 staff who handle player data undergo comprehensive data protection training and are required to comply with strict internal security protocols.
• Incident Response Procedure: In the event of any data breach, aifa66 has a clear incident response procedure to notify affected players promptly in accordance with legal requirements.

Aifa66 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below is an explanation of the types of cookies we use.

• Essential Cookies: These cookies are required for the platform's basic functions, such as maintaining login sessions, remembering language preferences, and processing transactions. They cannot be disabled as the platform will not function without them.
• Performance Cookies: Collecting information on how players use our platform – pages visited, time spent, and any errors encountered. This data is collected anonymously and used to improve platform performance.
• Functional Cookies: Allows the platform to remember your preferences such as username, preferred language, and display settings to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies can be disabled without affecting the platform's core functionality.

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality or user experience of the aifa66 platform. For more information on managing cookies, refer to your web browser's help documentation.

Under the Malaysia Personal Data Protection Act 2010 and relevant international standards, you as an aifa66 player have the following rights regarding your personal data.

Aifa66 only retains your personal data for as long as it is needed for the stated purpose or as required by law. Once that purpose has been fulfilled, data will be securely deleted or anonymised.

• Active Account Data: Retained for the duration that your account remains active and in use. Data is continuously updated to ensure accuracy.
• Post-Account Closure Data: After an account is closed, we retain the necessary data for 7 years in accordance with Malaysia's financial and anti-money laundering legal requirements.
• Financial Transaction Records: All financial transaction records are retained for a minimum of 7 years from the transaction date as required under the Financial Services Act 2013.
• KYC Documents: Retained for 5 years from the date of verification or account closure, whichever is later, for regulatory compliance purposes.
• Communication Logs: Support chat logs and emails are retained for 2 years for quality control and dispute resolution purposes.
• Marketing Data: If you withdraw consent for marketing, data used for that purpose will be deleted within 30 business days.

Once the retention period expires, data is securely deleted using digital deletion methods that comply with international standards, ensuring it cannot be recovered by any party.

Aifa66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. We are committed to remaining fully transparent about any changes made.

• Any material changes to this policy will be communicated to players via in-platform notification and/or email to the registered address, at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this page will always reflect the date of the latest version of this policy.
• Continued use of the aifa66 platform after the effective date of any changes constitutes acceptance of the updated policy.
• If you disagree with any changes made, you have the right to close your account before those changes take effect by contacting our customer support.